Conditions

General Terms and Conditions of the Sprezzi Fashion online shop, Owner: Pascal Gehrlein

§ 1 Scope and Definitions

(1) The following General Terms and Conditions apply to all contracts between us and you in the version applicable at the time of the order. We do not accept any conflicting terms unless we have expressly agreed to them in advance and in text form.

(2) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity which, when entering into a legal transaction, acts in the exercise of its trade, business or profession (§ 14 BGB).

§ 2 Contracting Party

The purchase contract is concluded with:

Sprezzi Fashion
Owner: Pascal Gehrlein
Grabengasse 17
76761 Rülzheim
Germany
Email: shop@sprezzi-fashion.com
VAT ID No.: DE321535806

Please send returns to the following return address: Sprezzi Fashion, Grabengasse 17, 76761 Rülzheim, Germany.

§ 3 Conclusion of the Contract, Storage of the Contract Text

(1) The following provisions apply to orders placed through our online shop at sprezzi-fashion.com.

(2) The presentation of goods in our online shop does not constitute a legally binding offer, but an invitation to you to place an order for goods.

(3) By submitting your order, you make a binding offer to conclude a purchase contract. The order is placed in the following steps:

Selecting the desired goods and adding them to the shopping cart
Reviewing the details in the shopping cart and, if applicable, entering a discount or voucher code
Clicking “Proceed to checkout”
Entering the delivery and billing addresses and selecting the shipping and payment methods
Review of all details in the order summary
Binding submission of the order by clicking the order button (“Buy now” or “Place order with obligation to pay”)

(4) Before finally submitting the order, you can correct your entries at any time. To do so, use the editing functions during checkout or your browser’s back function. You can cancel the ordering process at any time by closing the browser window.

(5) We will immediately confirm receipt of your order by an automatically generated email (“order confirmation”). With this email, we accept your offer; the purchase contract is thereby concluded.

(6) We store the contract text. We will send you the order details and these General Terms and Conditions by email. You can view the current version of the General Terms and Conditions on this page at any time. For security reasons, your order details are not accessible via the internet.

§ 4 Prices, Shipping Costs, Payment, Due Date

(1) All prices stated are final prices in euros and include statutory VAT. If you select a delivery country outside the EU, German VAT will be automatically deducted during the ordering process; however, import duties may be incurred in the destination country (see paragraph 5).

(2) Shipping is free worldwide. Excluded are deliveries to the USA and optional express shipping options; the respective costs will be clearly displayed to you before you place your order. You can find details on our shipping page.

(3) The payment methods displayed during the ordering process are available to you, generally: PayPal, credit card, Klarna, Apple Pay, Google Pay, Amazon Pay, Shop Pay, instant bank transfer, and payment in advance by bank transfer. The payment methods available in individual cases may vary depending on the delivery country and order value.

(4) If you pay in advance, you agree to pay the purchase price immediately after conclusion of the contract. In this case, shipping will take place only after payment has been received.

(5) If you pay through a payment service provider (e.g., PayPal, Klarna), its terms and conditions also apply. During the order process, you may be redirected to the provider's website. We do not charge you any additional fees for using these payment methods.

§ 5 Delivery, Delivery Times, Pre-Order

(1) Unless otherwise stated in the product description, all items offered are ready for immediate dispatch. We generally hand over available items to the shipping service provider within 24 to 48 hours after conclusion of the contract. For payment in advance, this period begins on the day after payment is received.

(2) The delivery times stated on our shipping page are the standard estimates provided by our shipping service providers and are indicative, in addition to our processing time. We cannot rule out delays that are the responsibility of the shipping service provider or the customs authorities. Your statutory rights in the event of a significant delivery delay remain unaffected.

(3) Pre-Order: Items marked “Pre-Order” are made to order for you. They are generally shipped within 4 to 6 weeks after conclusion of the contract, and sometimes earlier. We ship automatically as soon as production is complete. If your order includes both items that are immediately available and Pre-Order items, we will ship the available items in advance and deliver the rest later, at no additional shipping cost to you.

(4) In the case of a sale involving shipment to a consumer, the risk of accidental loss of or accidental damage to the goods passes to you only when the goods are handed over to you.

(5) Deliveries to non-EU countries: Any customs duties, import charges, and taxes are determined by the authorities in the destination country, are not included in the purchase price, and must be borne by you as the recipient. If you refuse to accept a shipment or it is returned to us because import charges have not been paid, we reserve the right to deduct the actual shipping and return costs incurred from any refund. This does not affect your statutory right of withdrawal.

§ 6 Engravings and Custom-Made Items

(1) At your request, we will make pieces of jewelry individually for you or engrave them. Prices and delivery times for these services differ from those for standard products and will be agreed individually.

(2) You are responsible for the content of any engraving you commission. Please carefully check the spelling, punctuation, and details before approving it - changes are no longer possible once production has begun. We reserve the right to reject engravings with unlawful, offensive, or rights-infringing content.

(3) There is no right of withdrawal for individually engraved pieces of jewelry and custom-made items (see § 7 paragraph 2). Your statutory rights in respect of defects remain unaffected, of course.

§ 7 Right of Withdrawal for Consumers

(1) As a consumer, you have a statutory right of withdrawal. You can find the full withdrawal instructions, including the model withdrawal form, on our page Withdrawal instructions. They form part of these General Terms and Conditions.

(2) The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and whose production is based on an individual selection or specification made by you, or which are clearly tailored to your personal needs. In our case, this applies to individually engraved pieces of jewelry and custom-made items.

(3) You can find the practical details of a return - registering through our returns portal, packaging, return address, and refund - under Returns.

§ 8 Retention of Title

The goods remain our property until the purchase price has been paid in full.

§ 9 Warranty and Liability for Defects

(1) Statutory warranty rights apply. For consumers, the limitation period for claims relating to defects in new goods is two years from receipt of the goods.

(2) The statutory warranty is free of charge to you.

(3) If there is a defect, please contact us through our Contact page or chat. Your order number and photos of the defect are helpful.

(4) Natural properties of genuine jewelry materials - such as tarnishing of silver, slight differences in color and grain in natural stones, or normal signs of wear - do not constitute defects.

§ 10 Voluntary Manufacturer’s Warranty

(1) In addition to your statutory rights, each order comes with a voluntary 12-month Warranty from the date you receive the goods (“Sprezzi® Limited Warranty”). It covers defects in materials and workmanship.

(2) The provider of the Warranty is Sprezzi Fashion, Owner: Pascal Gehrlein, Grabengasse 17, 76761 Rülzheim, Germany.

(3) The Warranty does not cover damage caused by normal wear and tear (scratches, dents, abrasion, discoloration), intentional damage, improper handling, or deformation and material stress caused by repeated adjustment.

(4) In the event of a Warranty claim, we will repair your piece of jewelry if repair is possible; otherwise, you will receive a replacement. Processing usually takes about 14 days.

(5) This Warranty is voluntary and neither limits nor replaces your statutory rights regarding defects under § 9. You are entitled to these statutory rights free of charge and independently of this Warranty.

(6) You can find the full Warranty terms on our Warranty page.

§ 11 Vouchers

(1) Gift vouchers purchased in our shop are valid for 24 months from the date of issue.

(2) Vouchers cannot be paid out in cash and do not earn interest. Any remaining balance will remain valid until the expiration date.

(3) There is no right of withdrawal for the purchase of vouchers once the voucher code has been transmitted.

(4) Vouchers can only be redeemed before completing the order. They cannot be applied retroactively to an order that has already been completed.

§ 12 Discount Promotions and Minimum Order Values

(1) Discount codes and promotions offering a discount based on a specified number of items or a minimum order value require that this condition remains fulfilled after a return or partial return from the same order.

(2) Example: We grant a 15 % discount on purchases of two or more items. If you order three items and, after returning part of the order, keep only one, the promotional condition is no longer met. In this case, we will charge the regular price for the item retained; the discount granted will be deducted accordingly from the refund.

(3) This does not limit your statutory right of withdrawal. It affects exclusively the amount to be refunded because the condition for the promotional discount is no longer met.

(4) Unless otherwise stated, discount codes cannot be combined with one another or with other promotions.

§ 13 Refund as Store Credit

(1) When registering your return, you can choose whether to receive your refund using your original payment method or as store credit.

(2) If you voluntarily choose store credit, we will credit you with a 12 % bonus on the refund amount.

(3) Store credit can only be redeemed in our online shop and cannot be paid out in cash. Choosing store credit is voluntary; your statutory entitlement to a refund using the original payment method remains in force at all times.

§ 14 Contract Language

The contract shall be concluded in German. If we offer our shop and these terms in other languages, the German version shall prevail in the event of any discrepancies.

§ 15 Applicable Law

The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods. If, as a consumer, your habitual residence is in another country, the mandatory consumer protection provisions of that country shall remain unaffected.

§ 16 Consumer Dispute Resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 17 Final Provisions

If any provision of these General Terms and Conditions is or becomes invalid, the validity of the remaining provisions shall remain unaffected.

Status of the General Terms and Conditions: October 2026